With only 12 spots available in our classes at CoreStrong, our cancellation and no show policies are instrumental in keeping the studio running smoothly.
For those of you that do your best to manage your schedule and cancel your bookings as soon as you realize you have a conflict, THANK YOU! Life happens and sometimes it's necessary to cancel less than 12 hours before class. We understand. And we appreciate your efforts. It's time that you are rewarded! Effective immediately, the late cancel fee has been reduced from $25 to $15. BUT, starting tomorrow, January 8, if you cancel less than an hour before class, the fee has been increased from $25 to $35. Our "No Show" fee remains the same at $35.
Last month (December), we had 168 Late Cancels and 45 No Shows. Many of those late cancels took place minutes before class start time. Each time you "No Show" or cancel at the very last minute, you are preventing someone else from taking class. Quite a number of our classes are now at full capacity with a waitlist and that's just plain frustrating for you, me and the instructors when we have empty spots and clients left on the waitlist.
LATE CANCEL AND NO SHOW FEES ARE NOW CHARGED FOR MEMBERSHIP AND CLASS PACKAGE CLIENTS
LATE CANCEL - 1 - 12 HOURS BEFORE CLASS - $15 FEE
LATE CANCEL - LESS THAN 1 HOUR BEFORE CLASS - $35 FEE
NO SHOW - $35 FEE
Due to the overwhelming number of emails received each day, we cannot give exceptions to the late cancel/no show policies.
Thank you for your understanding and especially for your efforts to make a difference!
HAPPY NEW YEAR!
2024 is already off to a great start and we have so much to look forward to! We kick off our Winter Challenge on Friday, January 5th and have 6 weeks to complete 24 classes. We'll be learning what we can do to better our health and staying strong and fit at any age. Special prizes will be raffled off to keep our motivation high and don't forget, the winner of the challenge will receive a one year membership to CoreStrong!
CLASSIC STRONG - ARE YOU READY FOR IT?
If you've taken at least 10 classes (preferably 25), then the answer is yes! Get yourself out of auto pilot mode and try something new! Our Classic Strong class will challenge you to push a little harder, dig a little deeper and feel a whole lot stronger. Here's what to expect: More full body moves, more moves on the back of the Mega, slower Tempo, and lots of sweat. I challenge you to add one Classic Strong a week into your schedule and be on the lookout for even faster results. I'm looking to add additional Classic Strong classes to our weekly schedule - do you have a time you'd like to see it added?
Wishing you your happiest and healthiest year yet! As always, I love hearing from you, so don't hesitate to let me know of any questions, concerns or even complements on our team! I and the entire CoreStrong Team are here for you!