studio cancelation policy

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• All cancellations must be done online.  Please cancel as soon as you know you cannot make your class to allow someone else to have the chance to take that spot.
• A cancellation is required prior to 12 hours of the start of class.  It is considered a "late cancel" if less than 12 hours and will result in a $15 fee (unlimited members) or forfeiture of 1 session (package members).
• A cancellation in less than 2 hours before class will result in a $20 fee (unlimited members) or forfeiture of 1 session (package members).
• A missed class is considered a "no-show" and will result in a $20 fee (unlimited members) or forfeiture of 1 session (package members).
• Switching classes on the same day in less than 2 hours will result in a $20 fee.

We appreciate you understanding that we can't make exceptions to this policy.   We understand that sometimes you will need to cancel or reschedule a class reservation.  These policies are in place to better serve you our client!  We want you here and on the Mega!